Direct Debit service enables you to make different types of transfers:

1. FIXED AMOUNT TRANSFERS:	This type of transfer is made for month to month fixed amount utility payments such as DSL internet service, insurance premiums, cable TV or water supply. During the registration process you have to indicate the amount, frequency and period of transfers to be made. For example: a customer gives a standing order to TBC bank to transfering 25$ on the 15th of each month for 2 years to the insurance company to cover the cost of the car insurance policy. Even though GEL transfers are available to any direction, USD transfers are available only to the certain companies. For more detailed information please, contact TBC Bank
2. VARIABLE AMOUNT TRANSFERS:	You do not need to specify a particular amount to be transferred monthly, neither do you point the exact period. The bank itself will "ascertain" the debts by means of an electronic bill obtained from the utility company. These kinds of transfers will always be performed in GEL. Payments will be permanently made until you cancel the Direct Debit service. A good example is the payment for utility company Telasi - electricity fees differ every month and respectively, the bank transfers various amounts from the customer's account.

How it works?
Transfers will always be made by the bank on time. The only thing you need to do is to have enough funds on your bank accounts at the transfer date!

WHAT HAPPENS WHEN THERE ARE NOT SUFFICIENT FUNDS ON YOUR ACCOUNTS?

If you do not have sufficient funds on your account for the due date, the transfer will not be performed. For example, if your arrears for Telasi makes up 30 Lari and you have only 10 Lari on your account, transfer will not be accomplished. At the end of each day the bank will check the remainder on your account. As soon as you deposit or transfer the relevant amount to your account, the bank will automatically make your transfer In order to avoid cutting electricity, phone services and some other similar problems, always keep on your account sufficient funds for automatic transfers!

HOW TO REGISTER FOR DIRECT DEBIT?

First of all you need to open a current account in TBC bank. If you already have such an account, then you will only need to fill in an application form at any TBC Bank branch. In the application you must indicate the names of those companies in favour of which you want to carry out automatic transfers and the necessary parameters for identifying your transfer to these companies - such as a subscriber's number in case of Telasi and Tbilgazi.

Direct Debit Service Performance Priorities:

Telasi; Georgian Water and Power; Municipal Cleaning Service; Akhali Kselebi (New Networks); Akhteli; Silknet; Caucasus Online GELink; Caucasus Online (DSL); Caucasus Online 8-07 12; SilkInternet; KazTransGas; GPIH Insurance; Global One; SuperTV (Ayety TV); GPIH Pension . Please, take the following into consideration: Direct Debit transfers are performed twice a day at 9:00 and 18:30; Direct Debit transfers will be performed only if sufficient funds are kept on the account (automatic transfers will not be made with insufficient amounts); To make automatic utility payments via debit or credit card account, card needs to be activated along with the sufficient funds kept on account; If the amount for automatic transfers is deposited to the client’s account by the provider company at the last day of the predefined payment date, the amount transferred by the bank will be reflected in the provider company’s database on the next day. The bank is not responsible for the client’s sanctions charged by the provider company; It shall be taken into account, that if utility payment is made directly to the provider company and this company does not annul the liability on the payment date, the bank will still perform the Direct Debit transfer based on the information received from the provider company’s database. In this case, the bank is not responsible for returning the excess amount paid; The bank has the right to cancel the Direct Debit order unless the automatic transfer is performed within 365 days at client’s reason; after the Direct Debit order is cancelled, the client shall fill out the application form once again for the Direct Debit service; If the Direct Debit order is not performed because of insufficient funds on the account or any other client’s reason when performing fixed transfers (for instance, performing automatic transfers on the specific date of each month), the bank will attempt to perform the order on each following day until the next month’s fixed date; If the date of the automatic transfer is a holiday or weekend, the bank will perform the transfer in accordance with the above stated terms.

From now on, with TBC Bank's Direct Debit service the problem of monthly utility payments does not exist!