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Suggestions
Your input is valuable to us. Please send us your suggestions.
Step 1
Company details
Corporate name
3
Website address
4
Trademark/brand name
5
Physical address
6
Telephone number
7
Email address
8
Date of incorporation
9
Identification code
10
Company shareholder details
First name, last name
12
Personal identification number
13
Address
14
Telephone number
15
Email address
16
CEO details
First name, last name
18
Personal identification number
19
Address
20
Telephone number
21
Email address
22
Step 2
Contact person
First name, last name
25
Address
26
Personal identification number
27
Telephone number
28
Email address
29
Online store administrator
First name, last name
31
Address
32
Personal identification number
33
Telephone number
34
Email address
35
Step 3
Please describe your business activity in detail
37
Business activity
Field of business (profile): e.g., a footwear store
39
Do you have working experience in this field of business? (please specify the dates)
40
Is the domain company-owned?
Yes; No
41
Is the company involved in other business lines? (please specify)
42
Where do you get the products from?
Import them; Buy them on the local market; Manufacture them on your own; Other
43
Risk Manager's Questions
What is the price range for goods sold online
45
Do all the products belong to the same business category (profile)?
46
Which countries will the clients mainly come from?
47
Are there any country restrictions? / if yes, please indicate the countries
48
Please describe the order cancellation/ refund policy
49
How do you manage fraud? Please specify the tools you use
50
How do you identify your customers?
51
Payments
Do you use any other payment methods apart from card payment? If yes, please specify
53
Can a card holder have more than one account on your website?
Yes; No
54
Do you send an order fulfillment email?
Yes; No
55
Step 4
Information for the Processing Department
What types of cards would you like to integrate into e-commerce? (if you need to deal with foreign (high risk) cards, please provide reasons)
58
Additional transaction currency (only if the business is carried out abroad)
59
Estimated volume of monthly turnover
60
Estimated number of monthly transactions
61
Average number of transactions (average bills)
62
Maximum transaction amount
63
Have you ever offered an online payment service? (indicate the bank and the dates)
64
Why did you terminate relations with the previous bank?
65
Banking details for transaction payment transfers (please indicate a TBC Bank account only)
66
Automated transaction reporting
Would you like to receive e-statements by email?
Yes; No
68
How often?
Each working day; Once a week; Once a month
69
Activate an access to Merchant Portal on the following email
70
Step 5
Out of the fields below, please only fill in the one that corresponds to your business activity.
Commerce
Do you have a physical store? (Please indicate the address and provide the photos). Otherwise, the application will not be considered)
74