Internet banking is free for everybody.

• Registration: Free of charge
• Quarterly fee: Free of charge
• Token fee: 10 GEL (for initial purchase and replacement)

Fees for transactions done through internet banking

• Transfers between own accounts/currency exchange (except of transactions from credit cards) - Free
• Credit Card Transfers (Prime card, TBC Card) - Standard fees apply
• Transfers outside of own accounts in GEL and foreign currency  - Standard fees apply
• Mobile balance top-up - free
• Purchase of mobile package:
  Geocell, Beeline - free;
  Magti - 4% of the package value (exception: cocktail 30 - 0.5 GEL);
• Utility payments - 0.5 GEL

Secure transactions are our priority.

We ensure a high level of security for internet banking using modern technologies. However, there are guidelines that users themselves should follow:

Before logging in, make sure you are on the right URL: https://www.tbconline.ge, you can always recheck its validity with the security certificate by clicking on the padlock in the upper or lower panel of the browser;

Do not share your internet banking Username and  Password. Do not save them on the computer, internet, mobile or any other medium that isn't password protected;

Be careful using a public computer. Make sure to LOG OUT once you have finished your internet banking session;

Do not leave the computer unattended while logged in;

Do not send confidential information via email. The bank will never ask you for your personal or security information, any passwords or information about your accounts;

If you feel your transaction security has been compromised, contact us immediately;

If you receive a suspicious email, stating that it is from TBC Bank, please contact us immediately.

What do we do to protect you?

Registration information is checked before authorization;

Our internet banking is protected by the leading global provider of SSL certificates Thawte;

Logging into internet banking is secured with a username and a password, which are unique;

For additional security:

From March 20, 2021, a strong authentication method will be added to Mobile and Internet Banking, which will change the process of logging in to the application and doing transactions:

• To log into the application and do transactions above 50 GEL, you will need to enter the SMS / Digipass code

• To simplify your daily life, you can activate a trusted device and contacts

• If you activate a trusted device, you will not have to enter a one-time security code when logging in to mobile banking. Visit settings page to activate.

• After adding a trusted template you will not need to enter a one-time security/Digipass code while doing a transaction.  You can add a trusted template after the transaction is completed and also from the templates page.

Note: Once added, the trusted template will be activated within 24 hours

Click here to see privacy policy

How can I register for internet banking?

There are 2 options for internet banking registration:

• Registration in branches - you will need to visit a branch, apply for the product and receive your user name and password.
• Online registration - you will need to visit www.tbcinline.ge and click on "online registration" button. The registration process includes just 4 steps and will take just few minutes. Pease note, your mobile number or email should be registered in the bank for online registration.

How can I log in to internet banking?
Please visit www.tbconline.ge and enter your user name and password in the corresponding fields.

How can I get help with internet banking?

There are several help options available in internet banking:

• Hints - you can receive help any time while internet banking. Press the help button and bring the cursor over the question mark for your topic and get a hint.
• Interactive demo - Please visit www.tbconline.ge, click "Virtual Guide", select "Interactive Demo" and have fun while learning how to use our internet banking.
• Virtual guide - Please visit www.tbconline.ge, click "Virtual Guide", select "Virtual Guide" and watch informative videos showing how to accomplish banking transactions online.
• FAQ - Please visit www.tbconline.ge, click "Virtual Guide", select "FAQ" and receive answers to any question regarding internet banking.

Which certification methods are available for internet banking?

There are 3 certification methods for TBC Bank's internet banking - Basic, medium and high. You decide which method to use and you can select your desired method from the internet banking settings.

The main difference between certification methods is that static 8 digit telephone code is used for the basic level, whereas one-time codes generated for each transaction are used for the medium and high level methods.

An SMS code is used for medium level. This is a onetime code sent to your cell phone.

One-time codes are generated on a token device or on an application installed on your mobile phone for high-level security. Our mobile app "TBC Digipass" is available in the App Store (for iPhones) and on Google Play (from Android phones).