Do you not have time to visit a bank?

TBC Bank's Internet banking enables you to:

  • Check balances, available and blocked amounts on your accounts and  view statements
  • Transfers between your own accounts, to other persons and entities and to the state treasury
  • Top up mobiles and pay bills
  • Manage deposits and loans
  • View currency exchange rates and make currency exchanges
  • Apply for banking products online
  • Customize internet banking

               

TBC Bank's internet banking was named best for 4 times!

For more information read the article.

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Fees

Internet banking is free for everybody.

  • Registration: Free of charge
  • Quarterly fee: Free of charge
  • Token fee: 10 GEL (for initial purchase and replacement)

 

Fees for transactions done through internet banking

  • Transfers between own accounts/currency exchange (except of transactions from credit cards) - Free
  • Credit Card Transfers (Prime card, TBC Card) - Standard fees apply
  • Transfers outside of own accounts in GEL and foreign currency  - Standard fees apply
  • Mobile top-ups - Free of charge
  • Utility payments - 0.5 GEL

Security

Secure transactions are our priority.

 

We ensure a high level of security for internet banking using modern technologies. However, there are guidelines that users themselves should follow:

 

Before logging in, make sure you are on the right URL: https://www.tbconline.ge, you can always recheck its validity with the security certificate by clicking on the padlock in the upper or lower panel of the browser;

Do not share your internet banking Username and  Password. Do not save them on the computer, internet, mobile or any other medium that isn't password protected;

Be careful using a public computer. Make sure to LOG OUT once you have finished your internet banking session;

Do not leave the computer unattended while logged in;

Do not send confidential information via email. The bank will never ask you for your personal or security information, any passwords or information about your accounts;

If you feel your transaction security has been compromised, contact us immediately;

If you receive a suspicious email, stating that it is from TBC Bank, please contact us immediately.

 

What do we do to protect you?

 

Registration information is checked before authorization;

Our internet banking is protected by the leading global provider of SSL certificates Thawte;

Logging into internet banking is secured with a username and a password, which are unique;

 

For additional security:

From March 20, 2021, a strong authentication method will be added to Mobile and Internet Banking, which will change the process of logging in to the application and doing transactions:

• To log into the application and do transactions above 50 GEL, you will need to enter the SMS / Digipass code

• To simplify your daily life, you can activate a trusted device and contacts

If you activate a trusted device, you will not have to enter a one-time security code when logging in to mobile banking. Visit settings page to activate.

• After adding a trusted template you will not need to enter a one-time security/Digipass code while doing a transaction.  You can add a trusted template after the transaction is completed and also from the templates page.

Note: Once added, the trusted template will be activated within 24 hours

Privacy policy

Click here to see privacy policy

 

FAQ

How can I register for internet banking?

There are 2 options for internet banking registration:

  • Registration in branches - you will need to visit a branch, apply for the product and receive your user name and password.
  • Online registration - you will need to visit www.tbcinline.ge and click on "online registration" button. The registration process includes just 4 steps and will take just few minutes. Pease note, your mobile number or email should be registered in the bank for online registration.

 

How can I log in to internet banking?
Please visit www.tbconline.ge and enter your user name and password in the corresponding fields.


How can I get help with internet banking?

There are several help options available in internet banking:

  • Hints - you can receive help any time while internet banking. Press the help button and bring the cursor over the question mark for your topic and get a hint.
  • Interactive demo - Please visit www.tbconline.ge, click "Virtual Guide", select "Interactive Demo" and have fun while learning how to use our internet banking.
  • Virtual guide - Please visit www.tbconline.ge, click "Virtual Guide", select "Virtual Guide" and watch informative videos showing how to accomplish banking transactions online.
  • FAQ - Please visit www.tbconline.ge, click "Virtual Guide", select "FAQ" and receive answers to any question regarding internet banking.


Which certification methods are available for internet banking?

There are 3 certification methods for TBC Bank's internet banking - Basic, medium and high. You decide which method to use and you can select your desired method from the internet banking settings.

The main difference between certification methods is that static 8 digit telephone code is used for the basic level, whereas one-time codes generated for each transaction are used for the medium and high level methods.

An SMS code is used for medium level. This is a onetime code sent to your cell phone.

One-time codes are generated on a token device or on an application installed on your mobile phone for high-level security. Our mobile app "TBC Digipass" is available in the App Store (for iPhones) and on Google Play (from Android phones).

How to register or recover password?

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Register online without leaving your home.

(+995 32) 227 27 27

Call 24 hours a day, 7 days a week or request a call back.

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