With TBC Concept Mastercard World Elite card, you have an opportunity to access up to 1200 Lounge Key lounges in international airports 3-times, free of charge throughout year 2024.

You can look up lounges via search feature at link.

 

The offer is only eligible to cardholders, granted that the card is active and has at least 1$ balance.

 

To renew your card or order Mastercard World Elite, please refer to your personal banker or Concept Center: *2700.

 

All of TBC Concept packages include 3 complementary high-class cards with courier service.

FAQ

1. How many lounges are included in the LoungeKey program? In which countries and cities?
Lounge Key Zones unites more than 1200 business lounge zones worldwide.

2. How to Find a LoungeKey hall?

There are usually signs at all airports to clear the access road to the business lounge. All participants are marked with the LoungeKey logo on the lounge. Lounges by city and airport can also be found at the link provided

3. Has the client an opportunity to enter any lounge with a MasterCard card?

With Mastercard World Elite card the client can use the LoungeKey lounges free of charge three times a year, which can be found on the lounge search link

4. What services does LoungeKey Lounge offer?

The range of services may vary according to the lounges, mainly the service includes:

  • Comfortable waiting areas;
  • Internet (WiFi);
  • Television;
  • Soft drinks;
  • Foods to eat;
  • Shower;
  • Air conditioning

An exact list of lounge services relevant to a particular airport is available at the link.

5. How to enter the business lounge?

To enter the LoungeKey Business Lounge, the customer must present the Masterсard World Elite card issued on client's name. The card must be active and the balance must be credited to the account min. 1 US Dollar that will be blocked during handling at the terminal and automatically removed by max. for 1 month.

6. Has anyone the opportunity to enter the lounge except the cardholder?

May but only as a cardholder accompanying person. In this case, the cardholder also needs to be present on the spot. Admission for a companion at such times is $ 32.

7. Do free visits apply to accompanying persons (spouse, children, ...)?

Only the cardholder can enjoy a free visit. Client escorts can use the MasterCard business lounge, costing $ 32 per person.

8. How many guests will be allowed with the cardholder?

The number of guests is determined by the rules of each lounge, but in most cases is 4-6 people. (Accompanying person's visit is paid)

9. What are the conditions for a child to enter the business lounge?

The conditions for visiting business halls by children are regulated by the rules of each lounge, in most cases, the use of the lounge is free for children aged 2-4 years (detailed conditions - depending on the specific lounge and it is better to find out on the spot)

10. How long is it possible to stay in a business lounge?

The maximum time to use the lounge is determined by the rules of each lounge, but basically it is no more than 3-4 hours.

11. Is there a free tour available in all lounges?

By the end of 2024, Masterсard World Elite cardholders can be accessed in all lounges found at the link free of charge three times. When you go to the link, in the upper right corner there is a search window where you can search for a list of free lounges by city or airport. You do not need to register on the website to search for lounges.

12. Are there conditions for using the business lounge and / or free visits?

To use the lounge for free, the client must have a valid Mastercard World Elite card issued in his/her name, which must be active and the balance on the account must be min. 1 USD.

13. It is possible to enter the lounge using GooglePay, ApplePay or the bank mobile wallet?

At the moment, business lounge service is available only with physical Masterсard Wordl Elite card.