Public transport in Tbilisi, Kutaisi, Gori, Poti, Telavi and Bakuriani accepts all TBC payment cards, physical cards as well as a digital wallet, for paying fares. You can also use municipal travel cards in Kutaisi, Gori, Poti, Telavi and Bakuriani.

A municipal travel card can be purchased in TBC branches in Gori, Kutaisi, Poti, Telavi and Borjomi, as well as Daily and Beverly Group stores in Gori, Kutaisi, Poti and Telavi and in the Market store at 1.18 Aghmashenebeli str. in Bakuriani. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks that have card readers. 

You can use transit passes on Tbilisi public transport. The passes can be integrated into TBC payment cards.

TBC cards are accepted in public transport offline, without balance verification. Therefore, your card balance may go negative during the payment.


FREQUENTLY ASKED QUESTIONS

  1. Which cards are accepted in transport? 
  • You can pay with any TBC card in transport, whether a debit or a credit card. 
  1. Do you need to activate a fare payment feature on your TBC Bank card?
  • No, you don't. All TBC cards come with an activated fare payment feature and can be used for paying fares.
  1. In which cities are TBC Bank cards accepted on public transport?
  • At present, TBC Bank cards are accepted on public transport in:
  • Tbilisi
  • Kutaisi
  • Gori
  • Poti
  • Telavi
  • Bakuriani

Other locations will also be added gradually.

 

  1. On which transport can you use TBC Bank cards for paying fares?
  • In Tbilisi:
  1. Buses
  2. Underground (Tbilisi Metro)
  3. Blue Minibuses
  4. Cable car
  • Kutaisi
  1. Buses
  2. Kutaisi Minibuses
  • Gori/Poti/Telavi/Bakuriani
  1. Buses

 

  1. Can I pay fares with APPLE PAY, GOOGLE PAY and TBC WALLET?
  • Yes, you can pay your fares with APPLE PAY, GOOGLE PAY and TBC WALLET.

                                                                                            

  1. When will APPLE PAY, GOOGLE PAY or TBC WALLET appear on the transaction record?
  • If you pay with APPLE PAY, GOOGLE PAY or TBC WALLET, the payment will be marked as pending immediately and will show on the transaction record on the 3rd or 4th day.
  • Exclusion: APPLE PAY, GOOGLE PAY and TBC WALLET payments on Tbilisi transport will not become pending but will appear on the transaction record on the following business day.

 

  1.  Can I pay my fares with Ertguli Card?
  • Yes, you can use your Ertguli Card on transport.

 

  1. Can I pay my fares with Space Card?
  • Yes, you can use your Space Card on transport.
  1. Can I pay my fares with a TBC bracelet or sticker?
  • Yes, you can use your TBC bracelet and sticker on transport.

 

  • Can my TBC Bank card balance go negative if there is no sufficient money in the card account?
  • TBC cards are accepted in public transport offline, without balance verification. Therefore, your card balance may go negative during the payment.

 

  1. Do you receive an SMS report on paying your fare by card?  
  • Yes, after you pay your fare by card, you will receive an SMS report confirming your payment.  
  1. If you use your bank card to pay on transport, will the validator screen display your card balance? 
  • No, if you pay your fare with your bank card, the validator screen will not display your card balance. 
  1. If you use your TBC Bank card on transport, when will the payment appear on the transaction record/card account statement?
  • if you pay your fare with your TBC Bank card, the payment will not become pending but will show on the transaction record/ card account statement on the second business day. 
  1. Who can I contact in case of questions?
  • Should you have more questions regarding card payments, you can contact the Bank's Call Center 2272727. 
  1. How can I pay my fare with a bank card?
  • To pay your fare, you should tap your bank card on the card reader on the bus validator.
  • If the validator screen turns green, it means your payment has been successful.
  • If the validator screen turns red, it means your payment has failed.
  • The voice signal will vary accordingly.

 

  1. Does the bus validator print a receipt or a ticket on payment?
  • No, it does not. The device only accepts payments electronically.

 

  1. How will the bus conductor know that I have paid the fare?
  • The conductor will ask you to tap your card on a special device to check if you have paid the fare. If you travel on a bus, a bus controller will check your payment. 

 

Paying on public transport with travel cards

  1. What is a travel card?
  • A travel card is a card you can use to pay your public transport fares only.
  • A travel card is a non-personalized card.
  • A travel card is not linked to a bank account.
  • The card does not feature the holder's name and surname. Nor is the data stored in the card's magnetic strip and/or microchip.
  1. Travel card validity
  • Travel cards do not have any expiration date.

 

  1. Where can I buy a travel card?
  • A travel card can be purchased in TBC branches in Kutaisi, Gori, Poti, Telavi and Borjomi.
  • Daily and Beverly Group stores in Kutaisi, Gori, Poti and Telavi.
  • Market store at 1.18 Aghmashenebeli str. in Bakuriani
  1. How much does a travel card cost?
  • A travel card costs 2 GEL (personalized travel cards are issued free of charge to persons assigned to certain vulnerable categories as established by the City Hall).
  • The cost of the card (2 GEL) is not credited to the card balance. The card needs to be loaded. 
  1. Do special rates apply to travel cards? 
  • There are no special rates on standard non-personalized travel cards.
  1. How do I activate my travel card?
  • Travel cards are active on purchase and do not require additional activation.   
  • The card is valid upon the first load.

 

  1. How can I top up my travel card?
  • A travel card can be loaded at TBC Pay self-service kiosks that have card readers.
  • If an error occurs while loading the card, contact Interpay LLC call center:  
  • Kutaisi: 0800 000 817
  • Gori: 0800 000 816
  • Poti: 0800 000 814
  • Telavi: 0800 000 820
  • Bakuriani: 0800 000 820

 

  1. Do I have to pay a fee for topping up my travel card?
  • No, topping up a travel card is free of charge.
  1. How can I check the balance in my travel card?
  • You can check the travel card balance by tapping the card on a TBC Pay card reader.
  • Or by tapping the card on a bus validator.

 

  1. Can the travel card balance go negative if there is no sufficient money on the card?
  • If you use a travel card on transport, the card balance is verified at authorization. Therefore, the card balance will not go negative. If the money on your card is not sufficient, the payment will fail and the validator will display an error message.

 

  1. Where can I use my travel card?

Travel cards can only be used on public transport in respective cities.

  1. Where can I withdraw cash from my travel card?
  • Cash withdrawal from a travel card is possible in central TBC branches in Kutaisi, Gori, Poti and Telavi.
  • Kutaisi:  26 Grishashvili str.
  • Gori: 13 Stalin ave.
  • Poti:  57 Aghmashenebeli str.
  • Telavi: 27 Rustaveli str.
  • Borjomi: 121 Rustaveli str.
  • At cash withdrawal, you must show your travel card and ID document.

 

  1. If I lose my travel card, can I have it replaced or withdraw the balance?
  • If you lose your travel card, you will not be able to have it replaced or withdraw the balance. You can buy a new travel card for the same price, 2 GEL (lost Social/Vulnerability Cards can be replaced for 5 GEL).

 

  1. Is it possible to block / unblock a travel card?
  • It is not possible to block/unblock a travel card at the customer's request.

 

  1. Whom shall I contact for additional information?

Should you have more questions regarding travel card payments, you can contact the call center of Interpay LLC, a travel card service provider.

  • Kutaisi: 0800 000 817
  • Gori: 0800 000 816
  • Poti: 0800 000 814
  • Telavi: 0800 000 820
  • Bakuriani: 0800 000 820

 

  1. How do I pay my fare with my travel card?
  • To pay your fare, you should tap your travel card on the card reader on the bus validator.
  • If the validator screen turns green, it means your payment has been successful.
  • If the validator screen turns red, it means your payment has failed.
  • The voice signal will vary accordingly.

 

 

  1. Does the bus validator print a receipt or a ticket on payment?
  • No, it does not. The device only accepts payments electronically.

 

 

  1. How will the bus conductor know that I have paid the fare?
  • The conductor will ask you to tap your travel card on a special device to check if you have paid the fare. If you travel on a bus, a bus controller will check your payment. 

 

 

Paying on public transport with payment cards from other banks

  1. Is it possible to pay one's fare with a payment card from a bank other than TBC? 
  • In Kutaisi public transport, all VISA/MasterCard payments are accepted, whether the card issuer is a Georgian or a foreign bank.

 

At present, you can use cards from the following Georgian banks (apart from TBC):

  1. Halyk Bank
  2. Credo Bank
  3. Finca Bank
  4. Kartu Bank
  5. Tera Bank
  6. Basis Bank

 

Other Georgian banks will be added gradually.

  1. How much will the fare be if I use a bank card other than TBC's
  • If you pay with a card from a different bank, the fare will be:

GEL (in case of all Georgian banks listed above and all foreign banks).

If you use a Basis Bank card on Kutaisi transport, you will pay the standard municipal fare.

Tbilisi

All TBC Bank debit and credit cards are accepted on public transport in Tbilisi.

In Tbilisi, TBC clients can use their card to pay fares on:

  • Tbilisi Metro
  • Buses
  • Blue Minibuses
  • Cable car

 

General terms for using cards on transport

  • If you have to change transport, you get free transfer(s) within 1.5 hours of paying your fare with your card.
  • If you pay your fare with your digital wallet but use a physical card on your next ride (or vice versa), the 1.5 hour grace period will not apply.
  • If you validate your bank card twice on the same bus/blue van, make sure that at least 15 minutes have passed since the first, paid validation, so that your second validation is free of charge.
  • Exclusion – The 1.5 hour grace period does not apply if you validate your card repeatedly at the same Metro station. The fare will be charged every time you validate your card at the same station.
  • Fares are set by the City Hall. At present, the public transport fare is 1 GEL.

 

At present, there are no special terms on any TBC cards when used on Tbilisi public transport. Student / Pupil's Cards and payment cards issued to socially vulnerable persons are no exception.

 

Transit Passes for Tbilisi Public Transport

From 1 September 2022, it has been possible to integrate transit passes into TBC's physical cards. Transit passes cannot be linked to digital wallets.  

Customers may buy a transit pass for any period and get it integrated with their TBC card. Transit passes of all types can be purchased in TBC branches or via mobile banking.

To buy a transit pass in your mobile banking app, go to Transfers > Public Transport. Your transit pass will only be linked to the card you have selected for the purpose.

Follow the link to watch a video tutorial on how to buy a transit pass in mobile banking.

Ticket Type (Travel plans)

Ticket Price

Fee

1-day

3 GEL

0.1 GEL

1-week

20 GEL

0.4 GEL

1-month

40 GEL

0.8 GEL

3-month

100 GEL

1 GEL

6-month

150 GEL

2 GEL

Annual

250 GEL

3 GEL

Transit passes can be used on the following public transport in Tbilisi:

  • Tbilisi Metro
  • Tbilisi Buses
  • Tbilisi blue Minibuses
  • University-Bagebi cable car

The transit pass on your bank card becomes valid within 3 (three) minutes of purchase.
 

One transit pass can be integrated into one active payment card only.


Only two transit passes can be integrated into the same active payment card. The second passes will become valid once the first one expires.


The transit pass on your bank card cannot be cancelled/suspended until it expires.

All transit passes integrated into a bank card have a daily limit of 20 payments. After the daily limit expires, you will not be able to use the transit pass integrated into your bank card on the same day.

The transit pass on your bank card will be on hold for 15 minutes before you use it repeatedly on the same transport. After you pay your fare with the transit pass on your bank card, you will not be able to use it again on the same transport for the next 15 minutes.

If your bank card is damaged, you can move your transit pass to your other valid card. For this purpose, you need to apply to any TBC Bank branch. Please note that if you need to replace your card due to damage or for any other reason, the transit pass will not transfer to your new card automatically. You can apply to any TBC Bank branch to get it transferred to a new card.

Kutaisi

All TBC credit and debit cards, as well as personalized and travel cards, are accepted on Kutaisi buses and 10 Minibuses.

General Terms of Travel

  • No grace period/free transfer applies on Kutaisi transport after first payment.
  • Cash is not accepted on public transport. The fare can only be paid by bank/travel card.
  • Fares are set by the City Hall. At present, the bus fare is 40 tetris and public van fare is 50 tetries.

 

Special Terms on TBC Cards

On Kutaisi transport, there is a 50% discount for students of Kutaisi universities/colleges on their TBC Student Cards and the employees of the Nursery/Pre-School Education Union on their salary cards.

Please note that special terms on a card become effective within max. 2-3 business days of issuing the card.

                                                         

Travel Cards

A municipal travel card can be purchased in Kutaisi TBC branches and Daily stores in Kutasi. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks that have a card reader.

 

Personalized Cards

Special terms (zero tariff or 50% discount) apply to personalized travel cards issued to certain categories of the vulnerable population as established by the City Hall. Such cards bear the holder's name, surname and photo. At present, personalized cards can be collected at Interpay LLC's dedicated offices in Kutaisi.

  • #1 Tsisperkantselebi (Poets of Blue Drinking Horn Order), Kutaisi
  • Apt. 1, 28 Ilia Chavchavadze ave.
  • Tel.: 0800 000 817

Special terms on Kutaisi municipal transport apply to the following categories of population registered in Kutaisi:

a) Children with special needs;

b) Persons with moderate disability;

c) Persons with autism spectrum disorder;

d) Kutaisi Charity House beneficiaries;

e) Mothers of many children;

f) Households on the Socially Vulnerable Households Unified Database, with a rating score below or equal to 65.000.  

g) Employees of nursery/pre-school facilities;

h) Students of Kutaisi higher education and vocational education institutions;

i) Internally displaced veterans;

j) Chernobyl Disaster veterans.

 

To collect the card, it is necessary to present an ID document. Personalized cards are prepared on the spot.

Gori

All TBC credit and debit cards, as well as personalized and travel cards, are accepted on Gori buses.

There are no special terms on TBC Bank cards on Gori transport.

 

General Terms of Travel

  • If you pay your fare by card and have to change for a different transport, a 1-hour grace period will apply after your first ride.
  • If you validate your card more than once on the same transport, a 1-hour grace period will only apply after at least 15 minutes have passed since the first, paid ride.
  • Cash is not accepted on public transport. The fare can only be paid by bank/travel card.
  • Fares are set by the City Hall. Currently, the public transport fare is 50 tetris.
  •  

At present, there are no special terms on any TBC cards when used on Gori public transport. Student / Pupil's Cards and payment cards issued to socially vulnerable persons are no exception.

 

Travel Cards

A municipal travel card can be purchased in Gori TBC branches and Daily stores in Gori. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks. 

If an error occurs during the loading of a travel card, you can contact Interpay LLC's Call Center:

  • 70 Guramishvili str., Gori
  • Tel: 0800 000 816 

Poti

 All TBC credit and debit cards, as well as personalized and travel cards, are accepted on Poti buses.

 

General Terms of Travel

  • No grace period/free transfer applies on Poti transport after first payment.
  • Cash is not accepted on public transport. The fare can only be paid by bank/travel card.
  • Fares are set by the City Hall. Currently, the public transport fare is 50 tetris.

 

 

Special Terms on TBC Cards

On Poti public transport, there are special terms for schoolchildren, on their TBC Pupil's Cards – two free rides a day. Once a TBC Pupil's Card has been used twice on transport, the card will be restricted for any further bus validations on the same day, including paid rides.

Please note that special terms on a card become effective within max. 2-3 business days of issuing the card.

 

Travel Cards

A Municipal travel card can be purchased in Poti TBC branches, Daily and Beverly Group stores in Poti. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks. 

 

Personalized Cards

Special terms (zero tariff or 50% discount) apply to personalized travel cards issued to certain categories of the vulnerable population as established by the City Hall. Such cards bear the holder's name, surname and photo. At present, personalized cards can be collected at Interpay LLC's dedicated offices in Poti.

  • 1 Rekvava str., 47 Nikoladze str.

Tel.: 0800 000 814

 

A 50% discount will apply to the following categories of Poti residents:

a) WWII veterans and persons equalized to them;

b) Veterans of the military actions for the territorial integrity, freedom and independence of Georgia and persons equalized to them;

c) Veterans of military actions on other countries' territories and persons equalized to them;

d) Military veterans;

e) persons with severe disabilities;

 

The following categories of Poti residents are fully exempt from paying fare on Poti public transport:

a) Children aged 0- 6 years

b) Schoolchildren (2 free rides per day)

c) Beneficiaries, nurses and doctors of LEPL Poti Municipality Social Service Center 

Before the special terms become effective in Poti, the public will be informed regarding the eligible categories and the dates when to apply to Interpay LLC offices.

To collect the card, it is necessary to present an ID document. Personalized cards are prepared on the spot.

Telavi

All TBC credit and debit cards, as well as personalized and travel cards, are accepted on Telavi buses.

 

General Terms of Travel

  • No grace period/free transfer applies on Telavi transport after first payment.
  • Cash is not accepted on public transport. The fare can only be paid by bank/travel card.
  • Fares are set by the City Hall. Currently, the public transport fare is 1 GEL.

 

Special Terms on TBC Cards

On Telavi public transport, there are special terms for:

  • Pupils of Telavi public schools, on their TBC Pupil's Cards (50% discount).
  • Students of Telavi higher and vocational education institutions, on their TBC Student Cards (50% discount).

Please note that special terms on a card become effective within max. 2-3 business days of issuing the card.

 

Travel Cards

A Municipal travel card can be purchased in Telavi TBC branches, as well as Daily stores in Telavi. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks. 

 

 Personalized Cards

On Telavi transport, special terms (zero tariff or 50% discount) apply to personalized travel cards issued to certain categories of the vulnerable population as established by the City Hall. Such cards bear the holder's name, surname and photo. At present, personalized cards are issued by Telavi City Hall.

 

A 50% discount will apply to the following categories of Telavi residents:

a) Pensioners under the Law on Georgia on State Pensions registered in Telavi Municipality;

b) IDPs registered in Telavi Municipality;

c) Veterans of war and the defense forces registered in Telavi Municipality;  

d) Persons with disabilities registered in Telavi Municipality; 

e) Households on the Socially Vulnerable Households Unified Database registered in Telavi Municipality, with a rating score below or equal to 100.000. 

f) Households with many children on the Socially Vulnerable Households Unified Database registered in Telavi Municipality, with a rating score below or equal to 150.000.   

g) Persons registered in Telavi Municipality, who were left without breadwinner and are included on the Socially Vulnerable Households Unified Database, with a rating score below or equal to 150.000.

h) Single parents on the Socially Vulnerable Households Unified Database registered in Telavi Municipality, with a rating score not exceeding 150.000.

i) Beneficiaries of Non-Entrepreneurial (Noncommercial) Legal Entity Telavi Municipal Service for the Vulnerable and Poor registered in Telavi Municipality;

Bakuriani

All TBC credit and debit cards, as well as personalized and travel cards, are accepted on Bakuriani buses.

 

General Terms of Travel

  • No grace period/free transfer applies on Bakuriani buses after first payment.
  • Cash is not accepted on public transport. The fare can only be paid by bank/travel card.
  • Fares are set by the City Hall. Currently, the public transport fare is 1 GEL.

 

 

Special Terms on TBC Cards

On Bakuriani public transport, there are special terms for Bakuriani and Mitarbi village schoolchildren on their TBC Pupil's Cards (4 free rides a day). Once a TBC Pupil's Card has been used 4 times on transport, the card will be restricted for any further bus validations on the same day, including paid rides. 

Please note that special terms on a bank card become effective within max. 2-3 business days of issuing the card.

 

Travel Cards

A Municipal travel card can be purchased in Borjomi TBC branches, as well as in Bakuriani Market store at 1.18 Aghmashenebeli str. A travel card costs 2 GEL and can be loaded at TBC Pay self-service kiosks. 

 

 Personalized Cards

Special terms (zero tariff) apply to personalized travel cards issued to certain categories of the vulnerable population as established by the City Hall. Such cards bear the holder's name, surname and photo. At present, personalized cards are issued by the Bakuriani Development Agency.

 

The following persons are fully exempt from paying fare on Poti public transport:

a) Persons with disabilities registered in Bakuriani and Mitarbi village;

b) Veterans of the military actions for the territorial integrity, freedom and independence of Georgia, registered in Bakuriani and Mitarbi village;

c) Households on the Socially Vulnerable Households Unified Database registered in Bakuriani and Mitarbi village, with a rating score below 65001.