Secure transactions are our priority!

We ensure the high level security for mobile banking using modern technologies. However, there are guidelines that users themselves should follow:

• Do not share your mobile banking Username, Password and telephone code. Do not save them on the computer, internet, mobile or any other device without password protection;
• Make sure to log out once you have finished the session in mobile banking;
• Logging in mobile banking using others' mobile phone or giving your mobile to others is not recommended;
• Please delete mobile banking application before you give away your mobile phone;
• Do not send confidential information via email. Bank will never ask you for your personal or security information, any password or information about your accounts;
• If you feel your security has been compromised, contact us immediately.
• If you receive a suspicious email, stating that it is from TBC Bank, please contact us immediately.

What do we do to protect you?

• Registration information is checked before it is given the authorization;
• Logging into mobile banking is secured with a username and a password, which are unique;
• Transactions outside of your own accounts are secured with additional authorization.

For additional security:

From March 20, 2021, a strong authentication method will be added to Mobile and Internet Banking, which will change the process of logging in to the application and doing transactions:

To log into the application and do transactions above 50 GEL, you will need to enter the SMS / Digipass code

To simplify your daily life, you can activate a trusted device and contacts

• If you activate a trusted device, you will not have to enter a one-time security code when logging in to mobile banking. Visit settings page to activate.

Note: If you already have a trusted device added before March 20, you will need to activate it again.

• After adding a trusted template you will not need to enter a one-time security/Digipass code while doing a transaction.  You can add a trusted template after the transaction is completed and also from the templates page.

Note: Once added, the trusted template will be activated within 24 hours

Which iPad models are supported by iPad banking app?
All iPad models are supported by the iPad banking application.