- Increased sales through non-cash transactions
- Payments received directly to your bank account
- Decreased cost and no cash handling
General Description
Improve your business in four ways by installing one device!
- Increase your sales - people who pay by card usually spend more than those who pay in cash. Their spending is not limited to what they have on hand and can buy goods as they come across them.
- Improve service - payment cards contribute to good service. Transactions take seconds, leaving the sales staff with more time to look after your customers and build better relationships.
- Decrease expenses - cash handling requires extensive security and comes at a cost. On the other hand, once your customers pay by card, the funds are automatically transferred to your corporate account.
- Simplify accounting process - as a TBC merchant, you receive payments in your bank account. That makes accounting quicker and simpler.
Online Registration
To apply for the installation of a POS terminal at your business location, please fill in your details on the following link.
Effective Tariffs
Monthly service fees for POS Terminals
- Top-up fee* – min. 50 GEL
Transaction fees:
- For VISA/MC issued by TBC Bank – 1.5% (min. 0.1 GEL)
- For VISA/MC issued by partner banks*- 1.7% (min. 0.1 GEL)
- For VISA/MC issued by other Georgian banks- 2% (min. 0.1 GEL)
- For VISA/MC issued by foreign banks - 2.4% (min. 0.1 GEL)
- For DCC* transactions - 1.5% (min. 0.1 GEL)
* DCC (Dynamic Currency Conversion) is a process whereby a card transaction amount is converted to a difference currency at POS.
* A list of partner banks is available at link.
POS gratuities feature
- The POS gratuities feature enables a customer to pay tips with his/her payment card via any payment application/tool.
- The POS gratuities fearture can be activated/deactivated remotely, based on the company's respective application/request.
- If the total of the bill and gratuity is over the CVM limit, the POS terminal will require a PIN code. PIN is not required for Wallet payments.
- The receipt will feature the total amount as well as the bill and the tip amounts separately.
- The transaction fee will be deducted from the total amount (see transaction fee details in the Current Tariffs field).
- The total amount will be charged to the customer's payment card.
- The service charge (the bill amount) will be credited to the company's account indicated by the company in advance, while the gratuity amount will be credited to a gratuities account.
- Payment reversal will apply to the full amount paid. It cannot apply only to the bill or the tip amount.
- Chargebacks too can apply to the total amount paid. A customer can initiate a chargeback against the total of bill and tip only. The merchant shall submit chargeback documents in compliance with chargeback rules set by VISA International, Mastercard Worldwide and China Union Pay.
QR payments for Horeca segment
- By presenting QR codes in a restaurant/diner, you can take advantage of a pratical and state-of-the-art payment method that will improve your customer experience and save your personnel's time (help you address staff shortage).
- There is no monthly fee on the product. You only pay the per-transaction fee at the same rate as for POS terminal payments.
Check the Standard POS Terminal Rates in the Effect Rates. - The waiter places the customer's orders in the restaurant management software. The QR codes placed on diner tables are unique and linked to individual orders posted in the system. Customers and the staff can manage order details (add or delete an item, make a payment, etc.) by their devices. Once the customer pays using a QR code, the payment data are transferred to the restaurant software and the order status changes to „paid" or „closed", depending on the business process.
- Customer scans the QR code displayed on the table with their mobile device camera to navigate to the online space, without downloading an additional app and without verification. The online space allows client to check their order taken by the staff and pay. By pressing the payment button, the customer varifies the order. The screen displays discount, VAT, etc. information, as well as the total bill. Before paying, client is invited to tip.
The applicable cashless payment methods include: Apple / Google Pay, card payments (by entering card details manually) and TBC mobile bank.
- Payment receipt – after a successful payment, customer can download an e-receipt and share transaction as well as order details.
- You can apply for the QR code payments solution via TBC hotline 032 2272730.
How to use POS Terminals
Effective Agreement
Effective from 13.11.2024
To view the Agreement, click here.
Archive
Agreement – for client applications signed from 27.09.2024
Agreement – for client applications signed from 01.07.2024
Agreement – for client applications signed from 29.02.2024
Agreement – for client applications signed from 29.01.2024
Agreement – for client applications signed from 14.09.2023
Agreement – for client applications signed from 21.05.2022
Agreement - for companies that signed before 04.11.2021
Agreement - for companies that signed before 15.08.2021
Amendments to the Agreement
To view amendments, click here.
Effective from 13.11.2024
Archive
Effective from 27.09.2024, click here to see the amendments.
Effective from 01.07.2024, click here to see the amendments.
Effective from 29.02.2024, click here to see the amendments.
Effective from 29.01.2024, click here to see the amendments.
Effective from 14.09.2023, click here to see the amendments.
Effective from 21.05.2022, click here to see the amendments.
Effective from 04.11.2021, click here to see the amendments.
Effective from 15.08.2021, click here to see the amendments.
Effective from 12.08.2020, click here to see the amendments.
Effective from 21.01.2020, click here to see the amendments.
PARTNER BANKS
- Halyk Bank
- BasisBank
- Credo Bank
- Liberty Bank
- Silk Bank
ADDITIONAL POS TERMINALS FOR PARTNER MERCHANTS
To add POS terminal at your business location:
- Please fill in Request Form for Additional POS Terminals and sent it to: acquiringadmin@tbcbank.com.ge
- We will deliver the POS terminal within 3 business days from filing the Request From.